Field notes on building production AI agents
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Each month-ish, I send out sharp takes on AI, practical tech patterns, and the occasional thing I wish someone had told me before I built it.
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I met Simon Owen at Norfolk PPUG, and his Governance as Code work got me wondering how much of Power Platform governance could actually live in code. So I built a working example in Terraform and tried it on a dev tenant, as a thought experiment rather than a blueprint.
As agents scale across an org, ALM gets confusing fast. Use this process - starting with cost centres to plan your environment strategy.
Why Copilot Studio agents struggle to loop through hundreds of questions, and how a Power Automate fan-out pattern fixes it without rebuilding the agent.
When you promote a Copilot Studio agent through ALM, the Dataverse search connector behind your knowledge source doesn't recreate itself. Here's the fix.
Meetings aren't about efficiency anymore. They're the richest context you'll ever give an AI. The question is what happens after.
How building a custom chunking pipeline for an HR triage agent taught me everything Microsoft was about to solve natively.